The Pensions Ombudsman has partly upheld a complaint by a member of the Railways Pension Scheme against its trustee and administrator, RPMI, after finding maladministration in the scheme’s decision to ...

There was a 13% increase in the consumer complaints received under the Ombudsman scheme in FY25, the Reserve Bank of India (RBI) said. The RBI operates an Ombudsman scheme, a grievance redressal ...

In order to provide hassle-free digital payment experience, the Reserve Bank of India (RBI) launched the ombudsman scheme for online payments sector on January 31, 2019. Under this scheme, the ...

Banking complaints rose 13.55% under the Reserve Bank’s Integrated Ombudsman Scheme between April 1, 2024, and March 31, 2025. The Reserve Bank of India (RBI) received 13.34 lakh complaints through ...

There will be no limit on the amount over a dispute that can be brought by a complainant against a regulated entity before an RBI Ombudsman, for which the Ombudsman or his Deputy can facilitate a ...

Banking Ombudsman Scheme chair Miriam Dean will retire this month after 12 years in the role. Banking Ombudsman Nicola Sladden said Ms Dean had guided the scheme through a period of significant change ...

The Pensions Ombudsman has rejected an ex-plumber’s appeal against paying £977,000 in Section 75 debt, as an updated trustee board membership tries to address historical issues in the Plumbing & ...

FCA and FOS reforms aim to make complaints handling more predictable, with changes likely to impact motor finance and dealer processes.

Two property businesses have been expelled from The Property Ombudsman (TPO) scheme after failing to pay compensation awards following upheld complaints against them. Noble Living (Nottingham) Limited ...

In a push to strengthen customer protection and improve the quality of service across the financial sector, the Reserve Bank of India (RBI) has announced a two-month nationwide grievance redressal ...

Partnering with friends or family members can be a great way to get on the property ladder, but it can come with risks, warns the Banking Ombudsman. Nicola Sladden said a recent dispute investigated ...