A T-Mobile rep was reprimanded and had their company iPad taken away for only using the T-Life app 84% of the time, falling short of the carrier’s 100% usage goal. The punishment raises questions ...
T-Mobile‘s T-Life app is designed to help customers self-service. But now a post on Reddit by a T-Mobile rep suggests that the app could potentially lead to more fraud. And honestly, it seems like ...
A T-Mobile rep on Reddit is raising the alarm that the T-Life app has stripped away the informal fraud prevention tools reps once relied on, leaving stores vulnerable and employees on the hook for the ...