This story is part of KXAN’s “TxTag Troubles” investigative project launched May 7, 2023. Following related reports in recent years, our team rededicated its resources to this major consumer issue, ...

This story is part of KXAN’s “TxTag Troubles” investigative project launched May 7, 2023. Following related reports in recent years, our team rededicated its resources to this major consumer issue, ...

AUSTIN (KXAN) – A KXAN investigation found the Texas Department of Transportation failed multiple times to submit performance reports for companies doing critical work on its tollway system and other ...

The Texas Department of Transportation is looking to switch over TxTag's toll-transaction processing and customer account services to the Harris County Toll Road Authority by the end of the year.

AUSTIN, Texas — The Texas Department of Transportation has cut ties with its toll operations vendor after a botched systems upgrade led to many TxTag customers being overcharged. The State ended its ...

AUSTIN, Texas — Changes could be coming for toll road drivers in Texas. The Texas Department of Transportation says it's exploring options to increase its efficiency and customer service. One of the ...

AUSTIN (KXAN) – – Texas Department of Transportation officials did not address ongoing issues associated with botched TxTag billing procedures and substandard customer service at a House ...

AUSTIN Texting scams are targeting toll customers in Texas saying they’re from TxTag, and the Texas Department of Transportation (TxDOT) is warning everyone to be on the lookout. According to a news ...

TEXAS, USA — The Texas Department of Transportation (TxDOT) is warning drivers not to fall victim for scam texts claiming people have unpaid or past due toll bills. Several TxTag customers have ...

North Texans who use toll roads should keep an eye on their TxTag bill and their bank balance. A change by TxDOT could have months worth of old charges hitting drivers' accounts. TxDOT began ...